Regular service-quality checks, daily advisor training and candidate screening. All of it run by a team of AI customers that know your price list and technical data.
14-day pilot for the first dealerships · voice conversations · GDPR compliant. Based in Tricity (Gdańsk area), Poland.
Four steps. No trainer and no classroom. An advisor trains whenever there are ten free minutes between customers.
Customer type (negotiator, sceptic, fleet buyer and so on), a specific or random model from the line-up, and the channel: showroom or phone.
The AI plays the customer: it digs, raises objections, compares with competitors and interrupts like a real person. Stock phrases will not get rid of it.
Five competencies are assessed: attitude and rapport, needs discovery, presentation and accuracy, objection handling, and closing and next step.
Strengths, things to fix and the full transcript. The score history shows progress week over week.
This is not a chatbot with canned answers. It is a customer simulator built on real technical data taken from the brand official line-up. Everything below works the same way in every module.
A natural spoken conversation. The AI customer answers out loud and lets you interrupt, the way it works in a real showroom.
From a family buyer to a hard fleet negotiator. The „no scenario” mode builds a fresh persona every time.
A repeatable 0-100 score. Accuracy is checked against the real catalogue: wrong technical data lowers the score.
On the phone the customer is less patient and a good close means a booked visit. The scoring understands that difference.
The customer has a secret dream model. The advisor has to uncover it through needs discovery and propose the right car.
Training, Mystery Calling and Screening score the same five competencies, so results can be compared across all three.
A full model catalogue with current data from the official line-up. The AI customer asks about specific engines, performance figures and dimensions.
The platform works for any car brand, with its own model catalogue and its competitors inside the customer personas.
Data export and deletion on request plus automatic retention. Old transcripts are removed on their own after a set period.
Everyone sees what they need, from a single training session to the results of a whole dealer group.
The same AI customers and the same scale. What differs is who talks and why.
An advisor practises alone, whenever they want. Voice or chat, a score after every conversation, progress visible week over week.
An AI mystery customer phones the advisor and runs the conversation like a genuinely interested buyer: unannounced, on an ordinary working day.
A candidate is checked before you invite them to an interview. Remotely or live, always with the same scenario, so candidates can be compared.
Daily advisor training. This is a tool for constant use, not a one-off course.
The same customer returns for later stages: showroom, test drive, phone call. They remember what the advisor promised, so follow-through is trained too. Follow-up is the moment where dealerships most often lose a sale, and a classroom course cannot rehearse it.
A manager assigns training: customer type, car model, a note. They can react to one specific weakness. They see who completed the task and with what score.
No booked room and no trainer. Chat between customers, voice when there is a longer moment, with no cap on the number of conversations.
Average score and number of conversations for every advisor, over time. Training stops being a matter of faith.
A mystery-shopper call by phone. Not how an advisor talks in training, but how they talk for real.
A manager orders a call: brand, model, customer type, the advisor phone number and a time slot. An AI customer calls without warning, on an ordinary working day.
The same scenario in every dealership, so the results can be set side by side. Several advisors can be scheduled at once, spaced in time so a whole team does not pick up in the same minute.
The same five competencies plus the full transcript, so a manager can see what was actually said, including any figure that did not match the catalogue.
Test calls go only to numbers your dealership provides, to its own employees, who have been told about it by their employer.
A candidate runs a sales conversation with an AI customer and you get a score and a transcript. Car data stays on screen, so you are not testing knowledge of a line-up they have not learned yet, only sales technique and the way they run a conversation.
An early filter: check ten candidates, invite three. You do not block your day on interviews that would end in a refusal.
The candidate talks in front of you, on your device. You know it is them and nobody is prompting them, and you have the score and transcript before they leave.
A monthly subscription
The rate depends on the size of your team and the modules you choose, so we quote it individually, together with pilot terms.
The margin on a single car sold covers a quarter of the subscription for the whole team.
The exact rate for your team and the pilot terms are agreed in a 30-minute call. Write to us.
SalesGrip is a product of Przemysław Gieracz - Development & Consulting, a sole proprietorship registered in Poland.
Legal name: Przemysław Gieracz - Development & Consulting
NIP (Tax ID): 5892109340
VAT EU: PL5892109340
REGON: 543928612
Registered address: Margaretki 4A, 83-330 Otomino, Poland
E-mail: kontakt@salesgrip.pl
Website: www.salesgrip.pl
Polish version: salesgrip.pl
Privacy policy: polityka prywatności (Polish)
Final stage of rollout, first dealership pilots starting in 2026. Based in Tricity (Gdańsk area), Poland.